Payload Capacity: 330 lbs (150 kg)
Package Dimensions (LWH): 59.8 inches* 12.6 inches* 28.7 inches (152*32*73 cm)
Folded Size: 40.5 inches* 26.7 inches* 31.1 inches (103*68*79 cm)
Q1: About shipping
*In stock: Once order confirmation has been completed, shipping preparations will begin
within the following 2 days and your order will be shipped on the third business day.
*Pre-order: Please refer to the product page for detailed shipping times on pre-order items.
*No stock: Please refer to the product page for detailed shipping times on out-of-stock items.
You can expect to receive your product within 7 to 10 business days when shipped from our
warehouse in US.
*Please note: Remote areas and islands are excluded from delivery.
Please reach out to our customer service team regarding special requirements or urgent delivery dates and we will endeavour to meet your needs.
Please check our Shipping Policy for additional information regarding delivery locations and costs.
Q2: X20 User Manual
Please click here to view the X20 User Manual.
Q3: Unboxing and general bike setup:
Unboxing the X20
How to restore the X20 to factory default
X20 Throttle activation
X20 Throttle deactivation
How to switch between KM and Miles
How to lift the speed limit to 50Km/h
How to set the speed limit to 25Km/h
Q4: Where and how to buy the parts that you need:
Please reach out to the seller where you purchased the original item, if they are not able to provide it please reach out to our customer service at: service@engwe-bikes.com
Q5:My X20 won’t turn on or is losing power while riding:
Please click here to view an instructional video on solving these issues.
A Smooth Ride On Every Terrain
With the ENGWE X20 Fat Tires
High-Performance Series -Redefine Your Limits
Your next adventure starts here with the ENGWE X20.
Travel without limitation, wherever the road may take you.
Alloy Pedals & Cleats
Durable and stable with ant-iskid cleats & wider pedal area (80mm)
Aluminum Alloy Fram
Robust and lightweight frame.
Leather Seat
Comfortable and adjustable seat with a max height range of 25cm.
Hydraulic Disc Brakes
A front and rear brake provide powerful stopping power with a maximum braking distance of 12m.
Shimano 8-Speed Gear Shifter
Seamless transition with a 160mm disk brake rotor and an IP65 waterproof speed sensor.
Keeping You Safe & Lighting The Path Ahead
The High-Brightness front LED ensures that the road ahead is well-lit with its impressively long range.
Indicate Your Next Move
Ride safely and make your movements known on the road. Bright rear indicators keep you out of harm’s way on your journeys.