Q1. About Shipping
Free Shipping: Ship in 3-10 Working Days
Shipping detail
*If you have other special requirements or urgent delivery date, please communicate with our customer service team when placing your order, we will try our best to meet your needs.
Q2. Return & Refund Policy
Please click here for detailed information.
Q3: How do I know which throttle is compatible with my e-bike model?
A: Each product page lists the compatible models. Before purchasing, please make sure to select the throttle conversion cable version that matches your specific ENGWE e-bike model.
Q4: Can I install the throttle myself?
A: Yes, you can install it at home using basic tools.
-EP-2 Boost: Click here for installation steps
-For other models, please contact our support team for installation guidance: service@buymoreway.com
Q5: What is the throttle speed after installation?
A: Speed varies depending on your e-bike model:
EP-2 Boost / L20 Boost / M1 / M20 / Engine Pro 2.0 / Engine X → 6 km/h
EP-2 3.0 Boost / Engine Pro 3.0 Boost / L20 3.0 Boost → 32 km/h
Q6: Will installing the throttle affect my e-bike warranty?
A: Installing the official ENGWE throttle conversion cable does not void your warranty. However, unlocking speeds above legal limits may affect warranty coverage.
Q7: Is it safe to use?
A: Yes. The 6 km/h throttle speed complies with EU e-bike regulations. Please use the throttle responsibly, adhere to local traffic regulations, and exercise caution in crowded areas.
